Office: +61 (8) 9499 0708
   Mobile: +61 42 6622 553
 
Welcome to Swan Migration

TERMS AND CONDITIONS

1. APPOINTMENT OF AGENT
The Client appoints the Agent to represent the Client and to perform the services described in this Agreement.
2. CODE OF CONDUCT (THE CODE)

  • 2.1 The Code is intended to regulate the conduct of registered migration agents by introducing a proper standard for the
    conduct of business as a registered migration agent and establishes the minimum attributes and abilities that a person must demonstrate to perform as a Registered Migration Agent.

  • 2.2 The Code is intended to regulate the conduct of registered migration agents by introducing a proper standard for the
    conduct of business as a registered migration agent and establishes the minimum attributes and abilities that a person must demonstrate to perform as a registered migration agent.

  • 2.3 The Agent guarantees to provide a copy of the Code to the Client on request and at a reasonable fee. It is also available at www.themara.com.au.

  • 2.4 If the Code (which is prescribed in Schedule 2 of the Migration Agent Regulations 1998) is amended in a way that is inconsistent with this agreement, the Agent and Client agree to vary this agreement to comply with the new Code.

  • 2.5 If the Code is inconsistent with the agent‟s obligations as a legal practitioner or otherwise, or is inconsistent with the laws of the Country in which the Agent is operating, the Agent and the Client agree to vary this agreement to comply with the laws of that Country, to the extent of any inconsistency.


3. WHO WILL PERFORM THE WORK

  • 3.1 The Client acknowledges and consents to the immigration assistance covered by this agreement being provided by …………………………………………………...... (the “Responsible Agent”).
  • 3.2 The Client acknowledges and consents to immigration assistance covered by this agreement being delegated to other Registered Migration Agents as required.
  • 3.3 The Client acknowledges and consents to administrative services being provided by other staff. The Responsible Agent will properly supervise the work carried out by any staff working for the Agent.

 

  • 4. THE AGENT GUARANTEES THAT HE OR SHE:

  • 4.1 Is registered with the Migration Agents Registration Authority.

  • 4.2 Maintains the required level of Professional Indemnity Insurance.

  • 4.3 Will act in accordance with the law and in the best interests of the Client, and deal with the Client competently, diligently and fairly.

  • 4.4 Has sufficient knowledge of the relevant laws to be able to competently provide the agreed services.

  • 4.5 Before starting work for the Client, will give the Client:

  • (a) an estimate of fees for each hour or each service to be performed and disbursements that the Agent is likely to incur as part of the services to be performed; and

  • (b) An estimate of the time likely to be taken in performing the services.

  • 4.6 Will advise the Client in writing, if in the Agent‟s opinion, the application is vexatious or grossly unfounded.

  • 4.7 If asked by a client to give an opinion about the probability of a successful outcome for the client‟s application, the agent will give the advice in writing within a reasonable time, and may also give the same advice orally, and will not hold out unsubstantiated or unjustified prospects of success when advising the client orally or in writing.

  • 4.8 Will not make statements in support of an application under the Migration Act or Migration Regulations, or encourage the making of statements, which he or she knows or believes to be misleading or inaccurate.

  • 4.9 Will ensure that the Client has access to an interpreter if necessary. (The Client will be required to pay any fees charged by the interpreter.)

  • 4.10 Will, on request, provide the Client with a copy of their application and any related documents (The Agent is entitled to charge a reasonable amount for copies.)

  • 4.11 Will, if providing translating or interpreting services, include the Agent‟s name and registration number on a prominent part of the translated document.

  • 4.12 Has no conflict of interest in terms of Part 2 of the Code, apart from the matters disclosed in Part 10 of this Agreement.

  • 4.13 Has disclosed in Part 10 of this Agreement all financial benefits received from Third Parties or provided to Third Parties as a result of providing advice of non-migration nature to the client.

  • 4.14 Will keep records of the clients' account, including:

  • (a) the date and amount of each deposit made to the clients' account, including an indication of the purpose of the deposit and the client on whose behalf the deposit is made; and

  • (b) the date and amount of each withdrawal made in relation to an individual client, and the name of each recipient of money that was withdrawn; and

  • (c) receipts for any payments made by the client to the agent; and

  • (d) statements of services; and




Free Assessment
Swan Migration
Level 24, 77 St Georges Terrace
Perth 6000 Western Australia